May 28, 2012 Harold Tor

Unrelated instructions are the worst cases of bad UX


Brussels Airport Train Station, 26 May 2012, Belgium

This instance shows how people often flout a major rule in design: unrelated instructions

I have no idea why the wheelchair sign is placed beside the ticket vending machine. It probably means that the machine is of a wheelchair-friendly height. But if a sign is not immediately clear to the user, it is useless or may even be counter-productive.



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