Poorly-made signs confuse your users

June 6, 2012 Harold Tor-Daenens

Poorly-made signs confuse your users


Carrefour supermarket, Ghent, 4 June 2012, Belgium

The manager of this branch of Carrefour supermarket should be fired.

The door of this entrance has not been working since time immemorial. Instead of mending the door, staff tried to prevent customers from using the left door by putting up very poorly-made signs telling them to use the right door.

When the top sign that says “THIS DOOR” did not work, the hand-written bottom sign was put there elaborating the message in broken Dutch: “Please take other door thank you”

The result: customers continue to push both doors and the already broken left door suffers further damages.




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