In the aftermath of Brexit and the rise of anti-EU movements across Europe, the European Union is often portrayed as an undemocratic body that legislates in isolation, far removed from the daily reality faced by European citizens. This begs the question whether the EU is communicating effectively with citizens, because this communications process is an indispensable element of the modern European political system, and is crucial in instilling a sense of participation among the citizenry in the decision-making process. In the Age of Digital Disruption, digital media provides both an opportunity and a threat to how the state interacts with the population. Taking the data collected during the launch of The End of Roaming on 22 June 2017, Harold Tor analyses the state of play of the information-sharing and interactions between different EU-level actors, member states, the media and citizens – a matter that lies at the very heart of the existential crisis faced by the supranational body today.
In essence, the seminar was about the things that successful web companies such as Google, Facebook, Amazon etc are doing, that accounts for their initial and continued success, and that distinguishes them from the other (i.e. unsuccessful) companies.